1. General Information
At Handicraft Mart, we strive to provide reliable and efficient shipping and delivery services. This policy outlines the terms and conditions related to the shipping and delivery of our products. By placing an order with us, you agree to the terms stated herein.
2. shipping Time
- Orders are shipped within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Custom or personalized items may require additional processing time. Specific details will be provided at the time of order.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates and are not guaranteed. Delays can occur due to various factors, including but not limited to weather, carrier issues, and customs delays.
4. International Shipping
- International shipping rates and delivery times will vary based on the destination country. Shipping charges will be calculated and displayed at checkout.
- Please note that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient.
5. Order Tracking
Once your order has shipped, you will receive an email notification with tracking information. You can track your order using the tracking number provided.
6. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain products may have restrictions or special handling requirements that may delay shipment.
7. Delivery Issues
- Incorrect Address: If the delivery address provided is incorrect or incomplete, the customer is responsible for any additional shipping charges or delays.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at [Your Email Address] with your order details. We will work with the carrier to resolve the issue.
8. Signature Requirements
- Certain high-value items or orders may require a signature upon delivery. You will be notified if your order requires a signature.
9. Undeliverable Packages
- If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping charges may apply.
10. Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us: